Citizens announces AI-driven ‘reimagining’ of the bank

UPDATE: This article includes quotes from Citizens’ second-quarter earnings call and an interview with CEO Bruce Van Saun. Citizens Financial Group is “reimagining” itself for the AI age, the company announced as it unveiled its second-quarter earnings. “We’ve commenced work on a project we are calling ‘Reimagining the Bank,’” CEO Bruce Van Saun said Thursday […]

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