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How “Narrow AI” is transforming mortgage servicing and cash flow management

Artificial Intelligence, Contributors, HWmember, Mortgage, Opinion, Technology /

The mortgage servicing industry faces significant challenges in managing cash flows efficiently. In real terms, the crux of the problem isn’t so much inefficiencies as it is transparency into the extent of the problem — in investor accounting, what you don’t know can hurt you. Lenders, investors, and borrowers are all impacted by this lack […]

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CFPB seeks rescission of pandemic-era mortgage servicing rule

CFPB, Compliance, HWmember, Mortgage, Mortgage Servicing, Real Estate Settlement Procedures Act, Regulatory, Servicing /

The Consumer Financial Protection Bureau (CFPB), under the leadership of acting director Russell Vought, is continuing to assess regulations it deems outdated or unnecessary. To that end, the bureau published a notice in the Federal Register this week that seeks to rescind a 2021 rule which “temporarily permitted mortgage servicers to offer certain loan modifications

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Selene appoints new President and Chief Strategy Officer to drive next phase of growth

Mortgage, Servicing, Sponsored /

Selene, a provider of industry leading loan servicing, diligence and title solutions, today announced the appointments of Jocelyn Martin-Leanoas President, Selene Finance and Doug Whittemore as Chief Strategy and Growth Officer for all Selene Holdings’ business lines, effective immediately. In these roles, Martin-Leano will oversee all Selene Finance operations and Whittemore will focus on Selene’s

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UWM rolls out AI tools to analyze rivals’ offers, virtually assist borrowers

Artificial Intelligence, HWmember, LendingLife, Mortgage, Mortgage Broker, Origination, Technology, United Wholesale Mortgage, Wholesale Lending /

United Wholesale Mortgage (UWM) is rolling out new artificial intelligence (AI)-powered tools designed to help brokers analyze competitors’ loan estimates and assist borrowers online. The tools aim to improve retention as refinancing activity is expected to rise. The company announced the launches during its UWM Live! event on Thursday in Pontiac, Michigan, amid intensifying competition

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Mortgage defects saw a dramatic decline in 2024

ACES Quality Management, HWmember, Mortgage, quality control, Regulatory, Underwriting /

The national critical defect rate for mortgages fell to 1.16% in the fourth quarter of 2024. That marked the second-lowest level on record, according to a report released Thursday by ACES Quality Management. For the entire calendar year of 2024, the average critical defect rate was 1.52%, down 9.52% from 2023. Post-closing quality control data

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Layoffs hit Dark Matter Technologies

Black Knight, Constellation Mortgage Solutions, Constellation Software, HWmember, ICE Mortgage Technology, Mortgage, Technology /

Dozens of employees at mortgage tech firm Dark Matter Technologies were laid off on Monday, multiple sources told HousingWire. It’s unclear how many were laid off, but sources said it was “massive” and impacted staffers in a variety of roles. Former employees told HousingWire the reason cited for the layoffs was the shaky “economy” and

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BOK Financial launches mortgage finance line of business

BOK Financial, HWmember, Lenders, LendingLife, Mortgage, MSRs, Origination, Warehouse Lending /

BOK Financial recently announced the launch of its new mortgage finance line of business, a new vertical dedicated to meeting the credit needs of nonbank mortgage originators across the country. As a top 10 dealer of mortgage-backed securities that offers trading liquidity to more than 500 counterparties, BOK Financial has supported its client base for

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ServiceLink expands closing technology

Closings, eClosing, eSignature, Home Equity, HWmember, Mortgage, Refinancing, ServiceLink, Technology, Title /

Mortgage solutions provider ServiceLink has introduced updates to its EXOS Close platform aimed at increasing scheduling flexibility for lenders and borrowers. The latest enhancements allow users to schedule closings in real-time with expanded options for online and in-branch appointments, and add automatic eligibility checks for remote notarization. Among the new features is a system that

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Mortgage delinquencies rise slightly in Q1

Delinquencies, FHA loan, Foreclosure, Mortgage, Mortgage Bankers Association, Servicing, VA Loan /

The delinquency rate for U.S. residential mortgages rose slightly in the first quarter of 2025. This was partially driven by an uptick in conventional loan delinquencies and rising foreclosure inventory, particularly among loans backed by the U.S. Department of Veterans Affairs (VA). The Mortgage Bankers Association (MBA) reported Tuesday that the seasonally adjusted delinquency rate

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MBA urges overhaul of mortgage rules in letter to OMB

CFPB, FHA, HWmember, LendingLife, Mortgage, Mortgage Bankers Association, Mortgage Servicing, Regulatory, Regulatory Compliance, Trump administration /

The Mortgage Bankers Association (MBA) submitted a formal request to the White House Office of Management and Budget (OMB) on Monday, asking for the rescission of six rules and revisions to nine others that affect the mortgage industry. These include regulations tied to servicing, the Real Estate Settlement Procedures Act (RESPA) and loan officer compensation,

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