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Why servicing is so important to mortgage originators now

The change in the rate environment has revived a focus on servicing this year for originators, which may account for some of the current merger and acquisition fervor. Processing Content Not only has the recapture rate nearly doubled since 2023 and has March’s trigger lead ban implementation restricted the ability of outside lenders to compete […]

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The client interview has changed and real estate agents must adapt

There’s been a noticeable shift in how clients approach this business. Buyers and sellers aren’t just hiring agents anymore. They’re vetting them more carefully, asking sharper questions and paying closer attention to how you show up before, during, and after the transaction. The dynamic has flipped. The agent isn’t just evaluating the client. The client

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