Bonnie Chong headshot.

Next Competitive Advantage is the Mortgage Operating Model

Mortgage leaders have moved beyond debating whether to adopt AI. As tools become commonplace, the greater challenge is connecting technology, data and workflows across the enterprise so intelligence can translate into measurable business value. That shift requires lenders to reconsider not only their tech stacks, but the operating models that govern how work moves from […]

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The WSJ is wrong about FHA loans and nonbanks, and they know it

What does the Wall Street Journal have against nonbanks? That was my first thought when I read the Journal’s recent op-ed: UWM is a government mortgage canary. The op-ed used UWM’s announcement of a $2.05 billion strategic capital partnership to warn against the “riskier” mortgage loans originated by nonbanks. In a rebuttal letter to the

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