In a market where every deal counts, manual income verification is the silent killer of commissions. You know the scenario: the borrower is solid, the property appraises and everything looks good—until income verification turns into a bottleneck. Suddenly, you’re chasing paystubs, waiting on HR reps who don’t call back and explaining delays to a frustrated […]

In an era where technology often threatens to overshadow human roles, Better Mortgage is charting a different course. By developing in-house AI tools designed to complement rather than replace human expertise, the company is enhancing the mortgage experience for both borrowers and loan officers.  Already, its AI Loan Agent, Betsy, handles over 125,000 customer interactions

Concerns over channel conflict in mortgage lending — particularly between wholesale and retail operations — are resurfacing as brokers reclaim a growing share of originations. Tension can arise when wholesale lenders also operate retail arms, potentially putting them in direct competition with the very brokers bringing them business. This strain has led companies like United