In full transparency: My former Dayton, Ohio real estate team is one of Zillow’s top-performing Flex partners, closing a significant number of Flex deals every month. I understand how the program works — the good, the bad and the fine print. When I read about the new class-action lawsuit accusing Zillow of misleading consumers through […]

Loan officer Elizabeth Galan, who works for UMortgage in Cincinnati, has had to pivot her business strategy in 2025. Galan focuses on serving Hispanic borrowers — about 80% of her clients — in cities like Cincinnati and Dayton, Ohio, as well as northern Kentucky. Many of them hold non-permanent resident status, meaning they live in

At the annual National Reverse Mortgage Lenders Association (NRMLA) meeting, financial advisor and trainer Ryan Ponsford urged reverse mortgage professionals to strengthen their credibility and collaboration with financial advisors, saying the industry’s future depends on shifting perceptions and elevating professional standards. Ponsford, drawing on nearly three decades in the financial services sector, opened with anecdotes about industry