In 35 years in real estate, I’ve never seen our industry tear itself apart like it’s doing today. We’re wasting energy and capital, not on innovation, risk-taking or customer delight, but relitigating old tropes. Sadly, few leaders exhibit the qualities that have defined success throughout my career: thoughtfulness, transparency, curiosity, collaboration and a genuine willingness […]

New American Funding (NAF) is ramping up its push into reverse mortgages. It has grown its dedicated reverse division from three loan officers to 85 in the past three years as more senior homeowners look to tap into record levels of housing wealth. Shannon Robinson, senior vice president of NAF’s reverse division, is building a

Most people working in the mortgage industry today couldn’t pass a basic exam on the industry they work in. I was guilty of that myself, for my first several years originating loans. For me, it wasn’t because I didn’t have the aptitude or didn’t care. I cared, but about the things I knew would benefit