One year later: How UWM’s Mia is reshaping borrower engagement
One year after introducing Mia at UWM LIVE!, the Mia AI-powered LO assistant has evolved from a borrower communication tool into a broader engagement platform supporting millions of conversations. Driven largely by broker feedback, Mia now includes multilingual capabilities, including Spanish, expanded outreach functions and new capabilities designed to help brokers strengthen relationships with borrowers […]
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