Bank mortgage servicers dominate the top of the first ever J.D. Power U.S. Mortgage Servicer Digital Experience Study, highlighting the slower industry-wide adoption of mobile apps in this area. The bank lenders have had mobile apps in the marketplace much longer than most non-banks. Of the 17 mortgage servicers that received scores, seven of the […]
Bank servicers lead new J.D. Power digital app rankings Read More »
If you’re like a lot of homeowners, you’ve probably thought: “I’d like to move… but I don’t want to give up my 3% rate.” That’s fair. That rate has been one of your best financial wins – and it can be hard to let go. But here’s what you need to remember… A great rate
Why More Homeowners Are Giving Up Their Low Mortgage Rate Read More »
In the mortgage industry, we love to talk about technology, market cycles, and rate movement, but there is one topic that still gets treated like a soft skill even though it determines almost every outcome — culture. Culture is not a perk. It is not a slogan on a wall. It is the operating system
Culture is not a perk. It is the new engine of mortgage growth Read More »