Loan officer Elizabeth Galan, who works for UMortgage in Cincinnati, has had to pivot her business strategy in 2025. Galan focuses on serving Hispanic borrowers — about 80% of her clients — in cities like Cincinnati and Dayton, Ohio, as well as northern Kentucky. Many of them hold non-permanent resident status, meaning they live in […]
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One Diligence, a provider of reviews and outsourcing solutions to the residential mortgage industry, announced on Thursday that reverse mortgage lender Longbridge Financial has implemented its artificial intelligence–driven platform to enhance accuracy and efficiency in loan servicing operations. Longbridge found an opportunity to improve how it verifies loan data between its origination system and loan
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At the annual National Reverse Mortgage Lenders Association (NRMLA) meeting, financial advisor and trainer Ryan Ponsford urged reverse mortgage professionals to strengthen their credibility and collaboration with financial advisors, saying the industry’s future depends on shifting perceptions and elevating professional standards. Ponsford, drawing on nearly three decades in the financial services sector, opened with anecdotes about industry
Reverse mortgage industry urged to elevate standards, shift perceptions at NRMLA meeting Read More »