Top U.S. reverse mortgage lenders are entering a new phase in their artificial intelligence (AI) strategy: deploying customer-facing tools to engage more directly with seniors. After achieving operational efficiencies by using AI internally, lenders now plan to roll out chatbots, voice agents and digital prequalification tools to a broader base of borrowers starting in the […]

Officially, our daily mortgage rate index is a hair lower today than it was yesterday. Your mileage may vary depending on the lender in question. Reason being: some lenders offered mid-day improvements yesterday, but not enough to impact our index.  Those same lenders are generally a hair higher today, but again, the average lender is

Katie Sweeney, a prominent broker advocate, is disputing accusations by her former organization that she directed almost $1 million in payments to herself. The Association of Independent Mortgage Experts raised the claim in response to its former leader’s lawsuit suggesting the trade group owes her money. The sides have traded allegations since Sweeney sued AIME