February 2026

AI voice agents stir TCPA compliance debate

Could your artificial intelligence-powered voice agents break the law in talking to consumers? Processing Content Experts behind agentic AI technology in the mortgage space suggest it’s already happening. The digital voice assistants offered by leading lenders, which help hundreds of thousands of customers today weigh home buying options and facilitate monthly mortgage payments, could also […]

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Fed’s Bowman wants to boost banks’ share of mortgage market

Key Insight: Federal Reserve Vice Chair for Supervision Michelle Bowman said the Fed is exploring ways to reduce banks’ regulatory costs associated with mortgage lending and servicing. Expert Quote: “These potential changes would address legitimate concerns about mortgage market structure while maintaining appropriate prudential safeguards.” — Fed Vice Chair for Supervision Michelle Bowman. Forward Look:

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